PRIVACY POLICY
HBFS LTD Privacy Policy
The following statement discloses consumer privacy practices for the websites www.bettervaluegroup.co.uk and www.homebuyerfinancialsolutions.co.uk and the services portals associated with the online services offered by HBFS Ltd and its partners. HBFS Ltd may update its policy from time to time without notice, so please check back periodically.
Privacy Policy updates will be published on HBFS's website.
Recommended Suppliers
Through links on the HBFS websites and user services portals, you may interact with a number of Recommended Suppliers with whom HBFS has a relationship to provide information and/or commercial e-mail services to its customers and end users. In general, personal information provided to HBFS Ltd will be protected by such partners by requirements at least as strict as HBFS's own privacy policies. However, HBFS is not responsible for the privacy practices of our Recommended Suppliers. As you visit their Websites and /or use their services, we encourage you to read their privacy statements, as they may differ from ours in some particulars.
Personal Information
HBFS Ltd operates property and financial broker services our websites; HBFS Ltd understands its customers' need to protect personal information. In providing HBFS and HBFS's Recommended Suppliers to you, personal information may be gathered, tracked or used, to provide you with services and to suggest ways in which you can enhance the use of our services.
You will be asked to provide personal and property information for each service as appropriate for HBFS to provide the service in a secure environment to you. This may include name, address, business, e-mail, telephone, facsimile, or other information necessary to provide effective services, maintenance and support to you.
Requested Information
We request and use personal and customer information when you request an illustration quote from our service providers.
How We Use the Information We Gather and Track
We use personal and account information in the following ways:
- To provide you with information about products that we believe may be of interest to you.
- To assist us in ensuring your contact details are correct for contacting you;
- To provide you access to recommended suppliers services and information that you have requested;
- To assist us in creating better products and services to meet your future needs;
- To provide you with access to services or otherwise engage in activities
With Whom We May Share Your Information
We will never pass your contact details on to any other company other than our recommended suppliers.
Legal Disclosures
Please be advised that in certain instances, it may be necessary for HBFS to disclose your personal information to government officials or otherwise as required by our legal obligations. This could include a court proceeding that requires us to disclose such information.
Limiting the Use of Personal Information
HBFS provides a number of ways for you to 'opt-out' of receiving additional information from us. We may offer you these choices at the time you give us your information.
If you do not wish to continue receiving any communications from us, you can opt-out of receiving these communications by replying to the unsubscribe in the subject line in the email.
Security and Quality of Personal Information
We have taken security measures to protect your personal information, including technical and procedural steps to protect your data from misuse, unauthorised access or disclosure, loss, alteration or destruction.
Since HBFS is a national company, we provide company information to our national offices. The personal information that you have provided to us may be transferred to our offices, and that of our suppliers around the country.
We make a sincere effort to respond to your requests to update or correct your personal information. If you believe that HBFS does not have your current personal information, you can update it by using one of the communication channels at the bottom of this statement.
Cookies
The HBFS cookies from time to time. A cookie is a small amount of data stored on the hard drive of the individual's computer that allows us to identify the individual with his or her corresponding data that resides in our databases. You may read more about cookies at
http://cookiecentral.com.
Web Site Traffic
We may track domain names, IP addresses, email addresses and browser types from people who visit our Websites. Such information is not correlated with any personal information.
Other Privacy Management Practices
Please remember that information you submit in a discussion group, blog or other forum will be deemed published, public information and is therefore no longer confidential. The communication of personal and property information in such venues means that that information can be collected and used by others and you should assess that risk before doing so. This includes your disclosure of information concerning your account profile, personal data, or other data obtained by our websites.
Policy Changes
In the event there is a major change to HBFS's privacy practices, we will provide our users advance notice on our website.
If the change involves the use of your personally identifiable information, the notice will contain instructions on how you can opt-out of such use or modify your information to suit the intended use.
Contact Information
If you have any questions or comments, or if you would like to change your communication preferences, please contact us.
The Compliance Department,
HBFS Ltd, HBFS House, 1 Wesley View, Wolsingham, Bishop Auckland, County Durham, DL13 3RL
Alterantively you can use our feedback form on our websites
Or email our compliance officer
andy.wilkinson@homebuyerfinancialsolutions.co.uk
Or
Call Now On
0800 043 4133
This Privacy notice is current as of 21st August 2007.
